Shipping Policy

New Zealand

Shipping within New Zealand is charged as indicated per item for all items that will fit standard non-bulk sizes. An additional charge of $5.00 will be levied on all rural purchases.

Packages are generally dispatched within 1-2 working days after receipt of payment. You can expect to receive your package within 3- 5 days of ordering. All orders are sent via Toll parcels or NZ Post.  Payless Lifestyle deliveries are subject to standard courier time frames. Shipping fees include handling and packing fees as well as postage costs. Our boxes are amply sized and your items are well-protected.

It is our policy not to leave parcels unattended unless specified at your request. We recommend that the delivery address is somewhere where a signature for the package can be obtained e.g your work address.

If you have not received your purchase order within a reasonable timeframe, please Contact Us so we can complete a track and trace.

Rest of the World

Please ask for a quote.

We use NZ Post international post service, which allows us to give you the best shipping prices. Packages are generally dispatched within 1-2 working days after receipt of payment. Delivery time frames are 4-10 working days. PAYLESS LIFESTYLE deliveries are subject to standard postal time frames. This does not include the amount of time for customs.  Delivery is not available to rural addresses so please arrange an alternative address if this is the case. PAYLESS LIFESTYLE has no control over any customs or import duties that could be levied when the package reaches your destination country. You may want to contact your local customs office for further information as you will be liable for these charges if they are incurred.